Skip to main content

Deerfoot Lodge Terms, Conditions, and Privacy Policy

Information We Collect and Its Use

We collect various types of information about our visitors and users, including:

  • Personal Identification Information: Name, email, phone number, postal address, and other related data from children and parents who register for our summer camp.
  • Camp Registration Information: Specific details regarding the camp selected, date and duration of stay, dietary requirements, health information, etc.
  • Communication Data: All correspondences if you contact us via email, direct messaging, or social media.

We use the information to provide, improve, test, and monitor the effectiveness of our services, develop new features, and for communication purposes.

We collect and store: the name of the domain and host from which visitors access the Internet (for example, aol.com); the Internet protocol (IP) address of the computer visitors use; the browser software and operating system visitors use; the date and time visitors access our site; and the Internet address of the website from which visitors directly linked to our site. This information is not linked to any specific user, but is used to analyze how our website is used by visitors and which pages are popular.

We do not use “cookies” to track your Web surfing anywhere other than on this website. A “cookie” is a file that a website can place on your computer’s hard drive in order, for example, to collect information about your activities. The cookie transmits this information back to the website’s computer.

If a Visitor Sends an Email

If you send us an email, we may save and use your message, email address, and any other information you provide to improve our services and to respond to your request.

We collect personally identifying information from people communicating with us. This information includes name, address, email address, telephone number, grade, and program interest. This information is collected only to the extent the person volunteers that information. The information provided is up to the person contacting us.

We use this information strictly for internal purposes, namely marketing to the potential camper and his/her parents, and to track interests so that we may improve our services. We do not, and will not, sell or otherwise share information collected by email with other people, unless the collection, use, or dissemination of such information is necessary (i) to protect the security or integrity of our website; (ii) to take precautions against liability; (iii) to respond to judicial process; or (iv) to the extent permitted under other provisions of law, to provide information to law enforcement agencies or for an investigation on a matter related to public safety.

If a Visitor Clicks on a Link to Another Website

Our website and applications may contain links to other websites not operated by us. If you click on these links, you will be directed to that third party’s site. We strongly advise reviewing the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

If Someone Responds to an Online Survey or Evaluation

We may collect information, including personal information, provided in response to an online survey or evaluation. This data is used for improving our services and enhancing user experience.

We use this information to assess how well the Camp operated, and as the basis for improvement. We do not, and will not, sell or otherwise share this information with other people, unless the collection, use, or dissemination of such information is necessary (i) to protect the security or integrity of our website; (ii) to take precautions against liability; (iii) to respond to judicial process; or (iv) to the extent permitted under other provisions of law, to provide information to law enforcement agencies or for an investigation on a matter related to public safety.

Opting in for Text Messaging

When you opt-in for text messaging, we will send you text messages related to camp activities, registration, updates, and reminders. You can opt-out at any time by following the instructions in our text messages.

Communication via Direct Message and Social Media

If you communicate with us through direct message or social media, we may keep a record of this communication. We use this data to respond to your inquiries, provide customer support, and improve our services.

Parental Consent

Under the Children’s Online Privacy Protection Act (“COPPA”), an operator of a commercial website or online service directed to children under 13 years of age is required to obtain verifiable parental consent to collect, use, or disclose personal information of a child. There are certain limited exceptions allowing operators to collect a child’s email address without prior parental consent, including but not limited to, collecting a child’s or parent’s email address to provide notice and to seek consent, and collecting an email address to respond to a one-time request from a child and then deleting it.

As noted above, we wish to obtain the types of information identified above from those people, including children, who visit our website.

To ensure that we comply with the law, we request children under 13 years of age not to contact us directly, but rather to have their parent or guardian contact us.

You may refuse to allow us to collect or use any personally identifying information on your child and/or to communicate with your child, and to have us delete what information we do have. If you consent at first you may later change your mind and revoke your consent.

If you have any questions about COPPA, you may contact the Federal Trade Commission online at www.ftc.gov. You also may call the FTC’s Consumer Response Center toll-free at 1-877-FTC-HELP (382-4357), or write Consumer Response Center, Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580.

Obtaining a Child’s Information

We collect information about children from their parents or guardians directly when they register for our camp. We use this information to provide and manage camp activities. We will not disclose any personal information of children to third parties without obtaining prior parental consent, except as necessary to provide our services or as required by law.

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to submit a request to exercise your rights as detailed above, you can contact us at:

Email: Chiefron@deerfoot.orgPhone: 855-447-2267Address: 6 Squirrel Trail Court, Hendersonville, NC 28791
Contact: https://deerfoot.org/about/contact/

If you contact us, we may use the information you provide in the ways we have described in this privacy policy.

This policy is subject to change, and we recommend you review it periodically. If we make any significant changes, we will notify you through the email address you have provided us or by placing a prominent notice on our website.